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Questions?
Where are you located?
We are located in New Jersey, but we offer repairs via mail order to anywhere in the USA.
How do I submit my camera for repair?
| Submitting your camera for repair is easy! Simply click the button to the right and fill in your information. Your information will be saved to our computers and a mailing label will be automatically printed for you. |
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How long is the warranty on my camera repair?
Camerarepair.com offers a six month limited warranty (186 days). Please see our policies for details.
How long will my camera repair take?
Camerarepair.com strives to provide you the fastest service available. Generally, repairs are completed within 2-3 weeks. However, parts delays can considerably delay a repair. Also, during certain times of the summer and during the Christmas holiday, it can take somewhat longer. We cannot give a definitive answer until you submit your camera for repair.
What does a camera repair include?
A camera repair from Camerarepair.com is a repair to "good working order." You can feel confident in your investment since we warranty all work for 6 months. Please see our policies for details.
How do I get an estimate?
You can use our preliminary estimate tables, or you can submit your camera for camera repair by mail. Simply fill out the forms online and mail it in. We print you a mailing label and store your information on our computers.
How do I pay for the repair?
You can pay by credit card, money order, or check. Please note that we require the check to clear in order to send out your repaired equipment. There are no such delays with credit cards and money orders.
Do you perform digital camera repairs?
Yes, but our facilities are somewhat limited. We have all support and test equipment for Canon, Olympus and Fuji digital cameras. We can frequently do repairs for other digital cameras as well, however we decline to do them via mail order. This is because we do not want the customer to spend money on shipping a camera we cannot repair. If you are located in the NJ metro area, please visit our facility in person.
What kind of repairs do you perform?
We can repair almost anything from Alpa to Zeiss. We can perform repairs on faulty meters - including Nikon Photomic heads. We can repair shutters, transports, remove fungus from lenses, and much more. Please contact us if you have any questions about specific services.
Should I repair or replace my equipment?
Repair costs can sometimes approach the used replacement value for your equipment. Servicing your equipment, even at equivalent cost, has a major advantage. Instead of equipment with an unknown history, you will have serviced and warrantied equipment.
